Reviews

What our customers are saying

  • Excellent quality and workmanship. They have helped me out with a number of projects now, I always found their workmanship and quality to be excellent and at a competitive price.

    AndrewL-310 Avatar
    AndrewL-310
    5/21/2018

    Great job thank you Fantastic service, great craftsmanship, would highly recommended.

    RobL-104 Avatar
    RobL-104
    5/25/2018

    Happy customer! Excellent job, completed very quickly. Very pleased with the quality of service and product. Happy to recommend to others.

    ElizabethD-76 Avatar
    ElizabethD-76
    7/23/2018
  • A pleasure to work with! Balustrade (South West) Ltd are easy to work with, they produce quality work that really adds a touch of quality to our prestigious developments.Great service and even better pricing! We look forward to working with them on more projects in the future.

    BenM-270 Avatar
    BenM-270
    5/18/2018

    Excellent Very prompt and professional did an excellent job would thoroughly recommend them

    StephenM-517 Avatar
    StephenM-517
    6/20/2018

    We will be very happy to use Balustrade SW for future projects. Excellent quality and very friendly to deal with.

    DaveH-1075 Avatar
    DaveH-1075
    5/30/2018
  • Outstanding workmanship Absolutely thrilled with our new balustrade and the quality tradesmen who constructed it. Nothing was too much trouble and it looks absolutely fantastic – many thanks Steve and the team xx

    ClaireA-366 Avatar
    ClaireA-366
    5/19/2021

    Great product, great service. Great product great service – would highly recommend

    KateS-210 Avatar
    KateS-210
    7/18/2018

    Expect the best and you won’t be disappointed Steve was recommended to us after I had spent three months speaking with online suppliers for a 20m frameless glass balustrade, his price for supply and fit was a fraction cheaper than my best price, but from the outset his professionalism reassured me he was not going to cut corners. He measured up and gave me time scales, the invoice was clear and prompt. He returned to fit the tracking and take final measurements and then came shortly after and fitted the glass panes with a colleague. Both were courteous and left the area clean. Steve came back and straightened the panes up and did final fixings to a high standard. The result is a fabulous perimeter to a front terrace which we use every day (weather permitting). I would recommend Steve every time, a nice fella, top quality product and the best price I could get. A final plus point is he is local so any problems and I can get him back which is great peace of mind.A big thank you from meJim Gledhill

    JimG-148 Avatar
    JimG-148
    6/29/2019
  • Geoff Bennett Have entrusted company with work which have been carried out successfully and to a high standard Gtjbennett Building Contract

    GeoffreyB-28 Avatar
    GeoffreyB-28
    5/26/2018

    Prompt and great service, good communication, would highly recommend Very prompt on visiting the premises and providing a quote. Very professional and friendly approach. Completed in the time period discussed, to a high level. Very pleased with the work and would highly recommend this company.

    HelP Avatar
    HelP
    2/22/2019

    Handrails Steve fitted two handrails on steps outside our house. It was a nice professional job at a reasonable price. Recommended.

    AndrewC-1013 Avatar
    AndrewC-1013
    8/10/2019
  • Happy customers We were looking for a Juliette which minimal impact on the views we have. On advice of Balustrade SW we went for a pure glass, no frame option. This is perfect for our situation. There were a few unforeseen issues during fitting but these were were quickly sorted out. Good job.

    MikeG-424 Avatar
    MikeG-424
    10/11/2018

    Brilliant quality product, smart, professional and excellent service many thanks Steve and the team. Brilliant quality product. Excellent customer services both in person and by email or telephone. Very efficient. Tidy and swift installation. Great safety aspect which has enhanced our settings safety on the stairs. Many thanks Steve and the team.******** Exceeded our expectations and the time was quicker than anticipated. It has a professional look which blends nicely into our new environment. From Hazel and everyone at Pippins

    HazelH-69 Avatar
    HazelH-69
    11/21/2019

    Outstanding Balustrade!! What can I say ? We are more than satisfied with the service we received from Balustrade (South West Ltd). From the very first phone call they were on the ball. They quick to come out and quote, They were friendly, knowledgeable, and gave us the time we needed to discuss our needs. They stuck to the time frame they quoted and when they did come to install our railings, well we hardly knew they were there! The workmanship was exceptional they friendly neat and tidy. We had to wait a couple of weeks for the glass to be ordered which actually came earlier than expected and was installed while we were out. We are more than satisfied with what they have done for us. The railings and glass have given us the extra safety we needed, it looks absolutely stunning and has great kerb appeal ! I would have know hesitation in recommending Balustrade and feel 100 percent certain that you will be as delighted as we are with the end result.

    MikeW-5871 Avatar
    MikeW-5871
    7/30/2019
  • Top notch. Lovely guys, know their stuff and always prepared to bend over backwards to meet deadlines.

    BarryW-150 Avatar
    BarryW-150
    5/31/2018

    Thank you Excellent service all work carried out to a very high standard

    MikeC-317 Avatar
    MikeC-317
    5/30/2018

    Glass Balustrade for rear balcony. Apart from cracking one tile on the balcony which we had to replace, the job was carried out professionally and proficiently. We are delighted with the end result and would recommend Balustrade (South West) Ltd. to any-one.

    AlanW-331 Avatar
    AlanW-331
    6/07/2018
  • GLASS BALUSTRADES FOR A WONDERFUL VIEW IN DEVON Our builder shopped around and found this company for a home in Devon.Amazing prices, service and attention to detail. I believe they do nationwide.Highly recommended – speak to Sue who solved any problems we had.Thank you!

    GaynorG-6 Avatar
    GaynorG-6
    2/11/2019

    Very pleased Great people to deal with. The product and fitting is first class

    PaulE-311 Avatar
    PaulE-311
    8/24/2018

    Great service, great product. Thank you! Having contacted several suppliers to make a set of metal stairs for us and got nowhere, I was delighted to find SW Balustrade. Very friendly people, great service with efficient and fast production and delivery. They made it to the time when they said they would, and delivered and installed it when they said they would with friendly service. What more can you ask for? A quality product? Yes, that too. Really pleased with our great new set of metal stairs. Thank you guys!

    TessR-10 Avatar
    TessR-10
    6/07/2019

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