Reviews

What our customers are saying

  • Great product, great service. Great product great service – would highly recommend

    KateS-210 Avatar
    KateS-210
    7/18/2018

    Outstanding Balustrade!! What can I say ? We are more than satisfied with the service we received from Balustrade (South West Ltd). From the very first phone call they were on the ball. They quick to come out and quote, They were friendly, knowledgeable, and gave us the time we needed to discuss our needs. They stuck to the time frame they quoted and when they did come to install our railings, well we hardly knew they were there! The workmanship was exceptional they friendly neat and tidy. We had to wait a couple of weeks for the glass to be ordered which actually came earlier than expected and was installed while we were out. We are more than satisfied with what they have done for us. The railings and glass have given us the extra safety we needed, it looks absolutely stunning and has great kerb appeal ! I would have know hesitation in recommending Balustrade and feel 100 percent certain that you will be as delighted as we are with the end result.

    MikeW-5871 Avatar
    MikeW-5871
    7/30/2019

    Very pleased Great people to deal with. The product and fitting is first class

    PaulE-311 Avatar
    PaulE-311
    8/24/2018
  • A pleasure to work with! Balustrade (South West) Ltd are easy to work with, they produce quality work that really adds a touch of quality to our prestigious developments.Great service and even better pricing! We look forward to working with them on more projects in the future.

    BenM-270 Avatar
    BenM-270
    5/18/2018

    Great job thank you Fantastic service, great craftsmanship, would highly recommended.

    RobL-104 Avatar
    RobL-104
    5/25/2018

    Handrails Steve fitted two handrails on steps outside our house. It was a nice professional job at a reasonable price. Recommended.

    AndrewC-1013 Avatar
    AndrewC-1013
    8/10/2019
  • Brilliant quality product, smart, professional and excellent service many thanks Steve and the team. Brilliant quality product. Excellent customer services both in person and by email or telephone. Very efficient. Tidy and swift installation. Great safety aspect which has enhanced our settings safety on the stairs. Many thanks Steve and the team.******** Exceeded our expectations and the time was quicker than anticipated. It has a professional look which blends nicely into our new environment. From Hazel and everyone at Pippins

    HazelH-69 Avatar
    HazelH-69
    11/21/2019

    Glass Balustrade for rear balcony. Apart from cracking one tile on the balcony which we had to replace, the job was carried out professionally and proficiently. We are delighted with the end result and would recommend Balustrade (South West) Ltd. to any-one.

    AlanW-331 Avatar
    AlanW-331
    6/07/2018

    Excellent Very prompt and professional did an excellent job would thoroughly recommend them

    StephenM-517 Avatar
    StephenM-517
    6/20/2018
  • Top notch. Lovely guys, know their stuff and always prepared to bend over backwards to meet deadlines.

    BarryW-150 Avatar
    BarryW-150
    5/31/2018

    Thank you Excellent service all work carried out to a very high standard

    MikeC-317 Avatar
    MikeC-317
    5/30/2018

    Happy customer! Excellent job, completed very quickly. Very pleased with the quality of service and product. Happy to recommend to others.

    ElizabethD-76 Avatar
    ElizabethD-76
    7/23/2018
  • Very pleased We are really happy with our new balustrade. Excellent service and communication. We would highly recommend.

    Hannah Follett Avatar
    Hannah Follett
    2/02/2021

    An excellent balustrade. The “cherry on top” to complete our new patio ! We are very pleased with our new top quality balustrade. Steve was very easy to talk with and helpful with guidance on our options to fit the balustrade to our newly completed patio/ balcony. The work carried out by him and his colleague was excellent and the attention to detail very pleasing. A first class, bespoke result, clearly better than the diy options available to order from the internet and at a competitive price. Must also mention great admin support from Sue in the office. Many thanks.

    ChrisW-1829 Avatar
    ChrisW-1829
    3/03/2021

    Go here for your Balustrades Good prices, very responsive, easy to contact, high quality workmanship.

    MichaelN-93 Avatar
    MichaelN-93
    5/25/2018
  • Happy customers We were looking for a Juliette which minimal impact on the views we have. On advice of Balustrade SW we went for a pure glass, no frame option. This is perfect for our situation. There were a few unforeseen issues during fitting but these were were quickly sorted out. Good job.

    MikeG-424 Avatar
    MikeG-424
    10/11/2018

    Great service, great product. Thank you! Having contacted several suppliers to make a set of metal stairs for us and got nowhere, I was delighted to find SW Balustrade. Very friendly people, great service with efficient and fast production and delivery. They made it to the time when they said they would, and delivered and installed it when they said they would with friendly service. What more can you ask for? A quality product? Yes, that too. Really pleased with our great new set of metal stairs. Thank you guys!

    TessR-10 Avatar
    TessR-10
    6/07/2019

    Glass /stainless steel balustrade for dormer room balcony. Balustrade ( South West ) Ltd did a really excellent job and gave us the balustrade/ balcony that we wanted. They listened to what we wanted, and explained clearly if something was not possible or there was an alternative.They turned up at each appointment as planned, and were no fuss. We are very satisfied with our new glass/stainless steel balustrade, and wouldn’t hesitate in recommending them to our friends.

    StephenJ-196 Avatar
    StephenJ-196
    6/12/2018
  • Prompt and great service, good communication, would highly recommend Very prompt on visiting the premises and providing a quote. Very professional and friendly approach. Completed in the time period discussed, to a high level. Very pleased with the work and would highly recommend this company.

    HelP Avatar
    HelP
    2/22/2019

    Brilliant installation We were recommended to use Steve and the team from Balustrade SW for a large 17m x 5 m glass wall with invisible support. They did a fabulous job, absolutely first class. When the weather improves you’ll be able to see photos on www.higherwiscombe.com (Check out The Winery) and on Facebook at @HigherWiscombe. Would not hesitate to recommend.

    AlistairH-45 Avatar
    AlistairH-45
    3/04/2020

    Spot on Excellent service, very conscientious with what the client needs. would recommend him any day.Very competitive with price.Many thanks for all your hard work and effort Kirk K Construction

    KirkS-6 Avatar
    KirkS-6
    5/25/2018

Leave us a review!

Let us know what we were able to do for you.

Required field

How do you rate us?
What do you think about us?
What is your full name?
What is your email?